Your gateway to factory-fresh, top-tier products.

At True Dupe, we redefine your shopping experience by offering a unique and personalized service. Unlike traditional online retailers, we don't sell products directly on our website. Instead, we provide a team of dedicated True Dupe'ers who act as your private and discreet concierge service. Our primary goal is to source and deliver exceptional products that meet your needs and preferences.

True Dupe'ers work on your behalf, leveraging our expertise and extensive network to find the perfect items for you. Whether you're searching for high-quality fashion, accessories, or other luxury goods, we go the extra mile to ensure your satisfaction. You can sit back, relax, and let us take care of all the legwork, bringing you a curated selection of exquisite products that align with your unique taste.

We understand the importance of discretion and privacy, which is why we prioritize confidentiality at every step of the process. Your personal information is confidential, ensuring a secure and trusted experience.

With True Dupe, you can enjoy the convenience of having a dedicated team working exclusively for you, sourcing exceptional products that you desire. Experience the ultimate personalized shopping service and elevate your style effortlessly.

That's an excellent question! In today's increasingly expensive world, where even fashion comes with a hefty price tag, we understand the need for more affordable alternatives that don't compromise quality. True Dupe was created to meet this demand and provide a cost-effective option for those who appreciate value without sacrificing the standards they expect.

It's important to clarify that our True Dupes are not your typical "street vendor" goods. We take pride in offering the highest-grade products available, ensuring a level of quality that sets us apart. Naturally, this level of craftsmanship comes with a price, so don't be surprised if you come across significantly lower-priced alternatives on the streets. As the saying goes, you get what you pay for. If you're looking for the absolute best, there's no need to search any further than True Dupe.

There are three grading tiers that represent varying levels of quality: AA, AAA, and 1:1.

AA signifies a high-quality grade, indicating products that meet superior standards and exhibit exceptional craftsmanship. These products possess noteworthy attributes and are regarded as top-tier within their category.

AAA denotes an even higher level of quality, surpassing the standards set by AA. Products graded as AAA exemplify outstanding workmanship, exquisite attention to detail, and superior materials. They are considered to be among the best available in the market.

Then there is 1:1. At True Dupe, we ONLY offer products of 1:1 quality. Our stringent quality assessment process ensures our products achieve a flawless 1:1 rating. Each item is meticulously crafted with unparalleled accuracy, rendering it impossible to discern any differences from the naked eye. These products are indistinguishable, providing customers with an unmatched experience.

Examples:

"AA" products exhibit exceptional stitching, high-quality materials, and precise attention to detail. It would possess all the key features and characteristics of a well-crafted designer product. These products are priced at a mid-range level.
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"AAA" products showcase impeccable craftsmanship, using the finest materials. It would boast intricate complications and flawless design work. Such a product would be considered among the finest on the market. These products are priced at the higher end of the market.

"1:1" products flawlessly display every aspect of the original design, including logo placement, stitching patterns, and material textures. It would offer the same comfort and visual appeal as the original product, leaving no discernible differences when compared. These products are the highest graded products on the market. They are priced competitively and are reflected by the meticulous attention to detail.

True Dupe prices remain non-negotiable due to the extensive research and development we've conducted to find the best manufacturers and suppliers. We've devoted considerable time and effort to identifying reliable contacts who meet and exceed our stringent standards.

Our search for suitable manufacturers involves meticulous research, evaluation, and testing. We thoroughly assess their capabilities, expertise, production capacity, and quality control measures. This rigorous selection process guarantees that we collaborate with manufacturers who consistently deliver products that meet the high expectations of our customers.

Maintaining non-negotiable prices ensures we can sustain the quality and craftsmanship that has become synonymous with True Dupe. It allows us to continue working with the best manufacturers, utilizing top-quality materials, and implementing stringent quality control measures throughout the production cycle.

In essence, our non-negotiable prices are a testament to our dedication to providing customers with the highest standards of quality and reliability. By upholding these prices, we can uphold the integrity of the True Dupe brand and continue exceeding customer expectations in every aspect of our products.

We're available to assist you from Monday to Friday between 9:00 AM and 6:00 PM US Eastern Time. While those are our scheduled standard working hours, we'll try to respond to your request the same day you submit it.

We exclusively accept payments through PayPal. For a step-by-step guide on how to make a payment via PayPal, please click on this link to watch a helpful video tutorial.

We make it a priority to promptly process your order, ensuring that you receive your product within an estimated timeframe of 2-3 weeks. While rare, there may be occasional minor delays caused by both manufacturing and shipping providers. However, it is worth noting that our overall track record shows successful deliveries within the 2-3 week timeframe on average.

Tracking your order is hassle-free. You can use the tracking number provided to you via WhatsApp, and you will be able to monitor the progress of your package in real-time.

We do not offer returns. However, we prioritize your satisfaction by taking steps to ensure it before payment and shipping. We provide pictures and videos of the product's quality, which are sent before you pay. If you are dissatisfied before payment is taken, we are happy to assist with canceling or replacing the order with another product.

Absolutely! We proudly offer international shipping services, allowing customers worldwide to enjoy our products.

If, for any reason, you do not receive your product due to shipping issues or if you receive a damaged item, please get in touch with us via WhatsApp. Once we have confirmed with the shipping provider that your product was not received, we will provide a full refund. In the case of a damaged product, you must provide detailed pictures of the damaged item(s) to expedite the compensation process for a full refund.

Unfortunately, once we have received your payment and the order has been placed, we cannot accommodate any cancellations or modifications. Rest assured, your item will be shipped as scheduled.